Carrier Information
Below you will find the claims address, customer service phone numbers, and plan contact information for all plan administrators. Contact your Human Resources office for more information.
Plan | Claims Address | Customer Service |
| Medical – A&M Care Plans Blue Cross and Blue Shield of Texas Group: 039993 | BlueCross BlueShield of Texas, Inc. Claims Division P.O. Box 660044 Dallas, Texas 75266-0044 | (866) 295-1212 bcbstx.com/tamus |
| Pharmacy – A&M Care Plans Express Scripts Group: TAMUSRX BIN: 610014 | Drugs not purchased with the prescription drug card: Express Scripts P. O. Box 2872 Clinton, IA 52733-2872 Mail-order drug claims: Express Scripts P.O. Box 650322 Dallas, TX 75265-0322 | (866) 544-6970 express-scripts.com |
| Medical – 65 Plus Medicare Advantage Plan (PPO) | Blue Cross Medicare Advantage (Claims) P.O. Box 3686 Scranton, Pa. 18505 | (855) 476-4149 bcbstx.com/tamus-retiree-medicare |
| Medical – Graduate Student Health Plan Academic HealthPlans (AHP) | Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044 | (877) 624-7911 tamus.myahpcare.com/ |
| Pharmacy – Graduate Student Employee Prime Therapeutics Group: 117565 BIN: 01551 PCN: BCTX | Prime Therapeutics P.O. Box 660044 Dallas, Texas 75266-0044 | (800) 423-1973 myprime.com |
| Delta Dental PPO | Delta Dental Insurance Company Claims Department P.O. Box #1809 Alpharetta, Georgia 30023 | (800) 336-8264 deltadentalins.com/tamus |
| Dental HMO DeltaCare Dental HMO | N/A | (800) 422-4234 deltadentalins.com/tamus |
| Vision Superior Vision by MetLife Group: 120860-1-G | Superior Vision by MetLife Attn: Claims Processing 881 Elkridge Landing Road Linthicum Heights, MD 21090 | (866) 549-2322 metlife.com/info/TAMUS |
Life | MetLife Group Life Claims P.O. Box 6100 Scranton, PA 18505-6100 | (866) 549-2322 metlife.com/info/TAMUS |
| Long-Term Disability New York Life Policy: VDT98005 | New York Life P.O. Box 709015 Dallas, TX 75370-9015 | (800) 362-4462 mynylgbs.com |
| Flexible Spending Accounts Navia Benefit Solutions | Navia Benefit Solutions PO Box 53250 Bellevue, WA 98015 | (800) 669-3539 naviabenefits.com |